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Requirements and Process Optimization

Process optimization is the discipline of adjusting a process so as to optimize some specified set of parameters without violating some constraint. The most common goals are minimizing cost, maximizing throughput, and/or efficiency. This is one of the major quantitative tools in industrial decision making.

Requirements and Process Optimization

Requirements and Process Optimization

Millenium's ITB Retail Suite will give you solutions that exceed your expectations. Our experienced Retail Professionals will provide assistance at every step in achieving a successful implementation of the ITB system in your retail enterprise. The right team ensures an efficient and effective deployment of your performance management solution. A well defined implementation plan is key. We believe in spending enough time up front so that everyone is clear on the goals and how we will get there.

Millenium professional services delivers:

  • The full project life cycle: Our staff are with you throughout the project life cycle: from solution definition to implementation to pilot and deployment.
  • The right team for you: We align project tasks with the proper resources to ensure maximum efficiency.
  • Technical expertise: Our staff are conversant with all aspects of ITB Retail Suite including our ITB Payment Solutions and associated technologies.
  • Collaboration and Communication: We insist that out clients become an integral part of the implementation team. As a partner in the implementation our staff works closely with your staff, ensuring knowledge is transferred every day and guaranteeing that we clearly grasp your requirements.
  • Quick resolutions: When project roadblocks crop up our implementation staff have direct access to our development resources. Everyone at Millenium commits to customer success and we move quickly to resolve issues along the way.
  • An optimized solution: We want to make your system work exceptionally well. Our staff tests and tunes your ITB implementation along the way - ensuring that testing is done and performance is optimized.

Professional Services

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Dial Extension 229 for Sales


160 East Beaver Creek Rd
Unit #16
Richmond Hill, Ontatio, Canada
L4B 3L4

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New York and Company (formerly Lerner New York) started the relationship with Dave Mears and Angelo Kalpakis at MRS in 1998.

Our first experience with MRS was to have them assist us in a code sync of the source code and executable modules to insure we had a valid platform to build upon. In addition, they assisted us with the Y2K validation and code changes.

The quick response from Dave Mears, and his professionalism in evaluating the environment, made it an easy decision to switch providers for our POS needs. Due to his and Angelo's commitment, the transition process went very smoothly.

Since 1998, New York and Company (Lerner New York), have implemented over 10 releases of POS software in more than 500 stores nationwide. With each upgrade, we have partnered with MRS to implement enhancements that allowed the business to streamline processes, add value and improve performance. All of these enhancements enable our store associates to minimize the turnaround time at the wrap desk, and concentrate on the customer.

Some of the enhancements have been: Implementation of Gift Receipts, Implementation of Gift Cards, Replenishment of back stock to the sales floor, Improvements to the Credit Card authorization turnaround (multithreading via dial up) and Performance improvements to the closing process.

Dave and Angelo continue to be extremely responsive to our POS software requests, and have managed to help us achieve several goals we originally thought impossible, given the age of our hardware, as well as our outdated operating systems. We receive constant support on issues, as well as an experienced perspective for fixes and enhancements. All these things combined have allowed us to stretch the life of our hardware by enabling us to implement much needed improvements in our stores.

Thanks for all the support!

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