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Testimonials / Case Studies

In promotion and of advertising, a testimonial or show consists of a person's written or spoken statement extolling the virtue of some product. The term "testimonial" most commonly applies to the sales-pitches attributed to ordinary citizens, whereas the word "endorsement" usually applies to pitches by celebrities.

Testimonials and Case Studies

B.C. Moore and Sons

B.C. Moore originally purchased REF Retails Systems POS software to run on an NCR 7058 platform in 1992. Dave Mears was very involved in the original development and support of our custom REF software. We were always pleased and impressed with Dave's work.

After REF sold their operations to Premis Systems Canada, we acquired our source code from Premis in 1998. We contacted Dave, at that time, to support our application and perform necessary Y2K work.

Over the years, we have established an ongoing trust with MRS in their retail knowledge, quality software releases and timely software updates. Their customer commitment is shown time and again with the work they have performed for us.

Thanks Millenium for the excellent work!

Guy Penegar
Store Systems Manager
BC Moore and Sons, Inc.

New York and Company

New York and Company (Lerner New York) started the relationship with Dave Mears & Angelo Kalpakis at MRS in 1998.

Our first experience with MRS was to have them assist us in a code sync of the source code and executable modules to insure we had a valid platform to build upon. In addition, they assisted us with the Y2K validation and code changes.

The quick response from Dave Mears, and his professionalism in evaluating the environment, made it an easy decision to switch providers for our POS needs. Due to his and Angelo's commitment, the transition process went very smoothly.

Since 1998, New York and Company (Lerner New York), have implemented over 10 releases of POS software in more than 500 stores nationwide. With each upgrade, we have partnered with MRS to implement enhancements that allowed the business to streamline processes, add value and improve performance. All of these enhancements enable our store associates to minimize the turnaround time at the wrap desk, and concentrate on the customer.

Some of the enhancements have been: Implementation of Gift Receipts, Implementation of Gift Cards, Replenishment of back stock to the sales floor, Improvements to the Credit Card authorization turnaround (multithreading via dial up) and Performance improvements to the closing process.

Dave and Angelo continue to be extremely responsive to our POS software requests, and have managed to help us achieve several goals we originally thought impossible, given the age of our hardware, as well as our outdated operating systems. We receive constant support on issues, as well as an experienced perspective for fixes and enhancements. All these things combined have allowed us to stretch the life of our hardware by enabling us to implement much needed improvements in our stores.

Thanks for all the support!


Dear Millenium Retail Solutions:

For the past 4 years MRS has played a crucial role in ensuring that Loehmann's Inc. maintain a robust and problem free Point-Of-Sale solution.

From Y2K changes to future Windows based solutions, MRS has and continues to demonstrate confidence and quality in the work that they perform.

MRS not only understands the technical aspects of maintaining our system, but also understands the business demands that we, as a customer, require. Our present POS hardware and software platforms are based on older technology. The MS DOS operating system has a number of memory and compatibility limitations that could prevent our business from competing with other larger and more aggressive retailers. However, the knowledge and ability for MRS to say, "We can do that on your existing platform.", defines the commitment and confidence MRS posses as a customer driven software vendor. This forward thinking, through MRS, has allowed Loehmann's to maintain a strong position within the specialty retailing industry.

Our success with MRS has been better than we ever imagined. It's a relationship that will continue for many years to come.

Thanks for all the hard work.

Frank Lamolino
Senior V.P./CIO

Case Studies

Case studies are published articles within magazines used to target specific achievements in solving a problem that has constantly been a difficult process for many retailers. See below where Millenium Retail has assisted in making retailers lives bearable.

January 1, 2005
Integrated Solutions for Retailers
Case Study of
B.C. Moore & Sons

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