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Careers


Career describes an individuals' journey through learning, work and other aspects of life. There are a number of ways to define a career and the term is used in a variety of ways.

Careers

Environment Overview

We're continuously breaking new ground in Point-Of-Sale software development for the Specialty Retail industry.

Currently we have customers that are running legacy POS software systems as well as a new Windows based system, In The Black (tm) Retail Suite. Our customers range from small installations to large (500+ locations) installations. Our market focus is Tier 2, Tier 3 and Tier 4 based retailers within North America. The Windows based product, In The Black (tm) Retail Suite comes in a variety of packaging's and configurations.

We'd like to thank all candidates for applying; however only those selected for an interview will be contacted. No agencies or phone calls, please.


Software Sales Representative

We're looking for a motivated sales representative to generate sales for our Retail POS Windows-based product.

The ideal candidate must:

  • Be a self-starter and team-oriented.
  • Have the ability to enter the position with a dynamic and entrepreneurial approach
  • Want to make his or her mark in an early-stage sales force.

Job Description

  • Close software sales effectively and efficiently.
  • Manage the sales process from prospecting and qualifying to closing.

Requirements

  • At least 3 years' direct sales experience with a proven history of exceeding sales targets.
  • Highly motivated and self-directed with excellent selling and closing skills.
  • Proficient at providing product demonstrations.
  • Excellent time management, communication, and interpersonal skills.
  • Contact management experience.
  • Knowledge of Windows preferred.
  • Knowledge of Point-Of-Sale Retail software preferred.
  • Some travel required.

Windows Software Developer

Responsible for writing and coding individual programs from specific requirements.

Job Description

  • Interpret written business requirements and technical specification documents.
  • Perform coding to written technical specifications.
  • Investigate, analyze and document reported defects.
  • Perform maintenance programming and correction of identified defects.
  • Create, document, and implement unit test plans, scripts, and test harnesses.
  • Create and maintain technical documentation using defined technical documentation templates.
  • Performs related duties as assigned

Requirements

  • Knowledge of Windows Visual C/C++ required
  • Knowledge of Win32 APIís preferred
  • Knowledge of database architecture and design using Microsoft SQL Server preferred
  • Ability to interpret written requirements and technical specification documents.
  • Ability to code software according to published standards and design guidelines.
  • Flexible attitude, ability to perform under pressure.
  • A commitment to quality and a thorough approach to the work.
  • Ability to work well within a team
  • Knowledge of Point-Of-Sale Retail software preferred.

Application Help Desk Support

To provide first line Help Desk support to external customers, assisting them with hardware and software problems via phone, email or fax.

Job Description

  • To provide 1st line technical support; answering support queries via phone, email and fax.
  • To maintain a high degree of customer service for all support queries and adhere to all service management principles.
  • To take ownership of user problems and be proactive when dealing with user issues.
  • To log all calls on the call logging system.
  • Respond to enquiries from clients and help them resolve and hardware or software problems.
  • Maintain a log of any software or hardware problems detected.
  • Support users in the use of Computer equipment by providing necessary training and advice.
  • To allocate more complex calls to the relevant IT Support member.
  • To arrange for external technical support where problems cannot be resolved in house.

Requirements

  • Previous Help Desk (telephone support) experience.
  • Excellent telephone manner.
  • Experience of using call logging software.
  • Strong knowledge of Microsoft based operating systems with emphasis on Windows 2000 / 2003
  • Experience with using and troubleshooting Microsoft SQL Server within a network environment
  • Experience with using Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint.
  • Basic understanding of PC hardware set-up and configuration.

Email your resume to Angelo Kalpakis. Please indicate the job title in the subject field.

Contact Us

Mail

sales@mrsonline.ca

Phone

North America Toll-Free:
1-888-380-2677
Dial Extension 229 for Sales

Address

160 East Beaver Creek Rd
Unit #16
Richmond Hill, Ontatio, Canada
L4B 3L4

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